Returns & Exchanges

At ApeSurvival, we want you to be completely satisfied with your gear; if your purchase doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items. We strive to make the process as seamless as possible so you can get back to your lifestyle without hassle.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the apparel is in its original, unworn condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided through our portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or ship your exchange item within 5-7 business days.